(Buyer) Contact – Purchase Order
The contact feature can be found in the General Information, Documents, Line Items, Purchase Order Log and Summary pages of a Purchase Order.
The message box icon is located at the top-right corner of each page offering users to options as Send Message and Inbox.
Click the Send Message button to send a new message.
After filling rows with red asterisks that are mandatory to fill, click the Submit button to send the message or click the Cancel button to cancel.
To: Displays the user who will receive the message. Every user added here will only receive one mail without even knowing who else it was sent to.
Only users in the system can be added as receivers and 200 users can be added at most to a single message.
You can choose either your company’s users or participant users. Since there can be only one user responsible of purchase orders, you can choose one participant user.
If needed, more than one user from your company can be added. All users added will be listed in “To” row and to remove any of the users, click the “X” icon.
Subject: Used to add a subject to the message up to 100 characters. Event ID will be automatically added to the subject and cannot be removed.
Message: Used to enter the message without a character limit. Use the bar to change the way characters appear, add links and make other adjustments.
Documents: To add a document in the message, click the Add button. A warning at top right-corner of the screen will appear if any unsupported file formats tried to be uploaded. Files up to 100 MB are allowed to be uploaded.
Added documents will appear with their names. To remove a document click the cross icon in red.
If message is sent successfully, a pop-up indicating the status of the message will appear and you will be automatically directed to the page where the message has been sent.
Click the Inbox option to only list purchase order related messages in the details pages.
This Inbox menu is exactly the same as the general Inbox menu located at the top-right corner of the screen. Only difference here is, accessing Inbox menu through the details pages of a PO will only list you the PO related messages.
For further information on sending a message in general, click the link below.
For further information on sending a message in RFI events, click the link below.
For further information on sending a message in Quick RFQ events, click the link below.
For further information on sending a message in E-Auction events, click the link below.